Integrated Ticketing System in Hosting
With a hosting from us, you will never have to sign out of your account. Our ticketing system is integrated into the Hepsia hosting Control Panel, which is used to manage your entire Internet presence. You can effortlessly access any trouble ticket whilst you’re browsing your files or editing different settings. The ticketing system is being monitored 24x7 by our client care staff members and the response time is maximum one hour, but it seldom takes more than 20 minutes to receive assistance. In stark contrast to certain providers, we do not charge more for using the ticketing system, so you can touch base with us as often as you wish and ask for info relating to any billing or technical problem. Besides, you can see a collection of help articles, which will help you solve the most commonly experienced challenges yourself.