1 hour ticket response
Fast assistance is our top responsibility and this is why we have a team of proficient client support engineers who are ready to provide a quick answer to any question that you may have. Simply submit your customer support ticket from the Website Control Panel and we will reply back to you within sixty minutes in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute trouble ticket response time.
A Top–Notch Client Support Service
Each member of our customer care staff has many years of experience in the Linux hosting packages realm and the majority of them have been with us for at least five years. They all are eager to reply to all your inquiries in the most professional manner possible.
An Easy–to–Navigate Help Center
In the Website Control Panel you can find an easy–to–navigate Help section where you can get quick tips on how to use our services. You can get the answers to your inquiries in our F.A.Q. library, find more details in the web hosting account administration articles or check out the how–to video tutorials.