Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help crew is qualified to promptly attend to all Linux hosting packages users’ concerns and support demands. Through our ticket system, it will be possible to submit your inquiry and a support staff representative will likely get back to you in only max one hour. Realistically, practice indicates that the common response time is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is delivered by a crew of proficient experts who are prepared to respond to your question immediately. You can easily make contact with the technical support crew by launching a tech support ticket from your Website Control Panel or by submitting us an email message. On working days, you may as well call us on the telephone or make use of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guide while working on your site within the Control Panel, you can always simply click the Help key and track down your concern in the selection of articles that will show up. We have also turned a number of the content articles into instructional videos. The catalogue of instructional videos will come up if you choose the Videos press button located in the top right angle.