A 99.9% Server Uptime
The primary benefit of developing your very own hosting platform is that you do not need to worry about compatibility issues – you design a special set of software apps in such a way so as to work with a defined set of hardware components. The end result is something much more solid and reliable, because there are much less potential risks of failure. We have built our cloud hosting platform atop time–proven hardware elements along with a heavily modified version of SELinux in an attempt to set up a truly riskless environment for your own web sites.
That is why, with all our Linux hosting packages packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also set up our own internal network in each one of our datacenters. Everything is based on top–notch hardware parts supplied by Juniper. Also, on every single router, we’ve set up a firewall with an intricate set of rules that will sift out all fishy requests.
Hence, in all our data centers – in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your hard–earned money on the line, you can’t feel truly secure. Because of this, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel satisfied with our web hosting service or in case you would like to use a more powerful web hosting solution, like a Linux VPS web hosting packages or a Linux dedicated servers hosting packages – you will get your money back in full, without any hidden costs or reimbursement charges.
24/7 Technical Support
In case you manage a hosting firm, your tech engineers are of fundamental importance. That’s the reason why we’ve diligently selected a very competent group of technical support engineers, each with many years of experience behind his back. With their help, we offer 24x7 support with all our hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All tech support tickets are replied to within 60 minutes and our average support ticket response time is just twenty minutes!